Frequently Asked Questions
Everything you need to know about shopping with AAA Distributor for your home renovation needs.
What is the typical shipping timeframe for large kitchen and bath fixtures?
Most in-stock items ship within 3-5 business days. Larger freight items, such as kitchen cabinets or bathtubs, typically arrive within 7-14 business days depending on your location.
Do you offer professional installation services with my purchase?
While AAA Distributor focuses on providing high-quality materials at wholesale prices, we do not provide direct installation. We recommend hiring a licensed contractor to ensure your warranty remains valid.
What is your return policy for home improvement products?
We accept returns on most unused, uninstalled items in their original packaging within 30 days of delivery. Please note that a restocking fee may apply to certain categories like custom cabinetry or flooring.
How can I track my freight shipment?
Once your order leaves our warehouse, you will receive a tracking number via email. For large freight deliveries, the carrier will contact you directly to schedule a delivery window.
Are your products covered by a manufacturer warranty?
Yes, all products sold by AAA Distributor are genuine and come with full manufacturer warranties. Specific warranty durations vary by brand and product type.
What should I do if my items arrive damaged?
Please inspect all deliveries upon arrival. If you notice any damage, note it on the delivery receipt and contact our customer support team within 48 hours to initiate a replacement claim.